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SHIPPING & DELIVERY FAQ'S
We ship to most countries worldwide. If your country isn't available at checkout, contact our team and we'll see if delivery can be arranged.
Once your order leaves our warehouse, you'll receive a shipping confirmation email along with tracking details so you can follow your shipment throughout transit.
Import duties, customs fees, and local taxes vary by country and are not included unless otherwise stated. Any applicable charges are the responsibility of the buyer.
If your order has not yet been dispatched, we may be able to update your shipping details. Please contact us within 24 hours of placing your order. Once dispatched, shipping details can no longer be changed.
Delivery estimates are provided in good faith, but delays can occasionally occur due to customs processing, weather conditions, public holidays, or courier disruptions. If your order appears significantly delayed, contact our team and we'll be happy to assist.
If a shipment is returned due to an incorrect address, failed delivery attempts, or refusal of delivery, additional shipping charges may apply before the parcel can be resent.
Absolutely. We regularly work with resellers purchasing multiple bundles and larger inventory quantities. If you're looking to source at scale, contact our team before ordering and we'll help you find the best available options for your business.