Shipping & Delivery

Everything you need to know about dispatch times, delivery options, tracking, and international shipping

Trust icon

We know inventory delays can slow down your business. That's why every order is processed quickly, tracked throughout transit, and shipped using trusted delivery partners worldwide.

DISPATCH INFORMATION

Before 12PM GMT+5

Before 12PM GMT+5

Orders are typically dispatched the same day.

After 12PM GMT+5

Orders are dispatched the next working day.

After 12PM GMT+5 on Saturday

Orders are dispatched on Monday.

DELIVERY OPTIONS

CHOOSE THE SHIPPING THAT WORKS FOR YOU

Standard delivery icon
STANDARD DELIVERY

Ideal for most wholesale orders.

For UK:

8–10 working days estimated

For Europe:

10–15 working days estimated

  • Full tracking included
  • Free shipping available
  • Suitable for bundles of all sizes
Express delivery icon
EXPRESS DELIVERY

For resellers who need inventory faster.

For UK:

3–5 working days estimated

For Europe:

5–7 working days estimated

  • Full tracking included
  • Faster delivery service
  • Additional charges apply
  • Rate calculated at checkout
  • Available on eligible orders
Global delivery icon
GLOBAL DELIVERY

Available to most countries outside the UK & Europe.

  • Available to most countries worldwide
  • Full tracking included
  • Reliable international delivery partners
  • Import duties and taxes may apply
  • Contact us if your country isn't listed
Shipping icon
FREE STANDARD SHIPPING
Enjoy free standard shipping on eligible wholesale orders. Delivery times vary by destination
Shipping icon
ORDER FULFILMENT PROCESS

FROM OUR WAREHOUSE TO YOUR DOORSTEP

1
PLACE YOUR ORDER

PLACE YOUR ORDER

Browse our collection and add items to your cart with ease.

2
WE PROCESS IT

WE PROCESS IT

Your order is confirmed and prepared for fulfilment.

3
PICK AND PACK

PICK AND PACK

Our team carefully picks and packs your items with care.

4
DISPATCH AND TRACKING

DISPATCH AND TRACKING

Your order is shipped and you receive tracking information.

5
DELIVERY

DELIVERY

Your order arrives safely at your doorstep.

DISPATCH CUT-OFF

Orders before 12PM GMT are dispatched the same day.

TRACKED EVERY STEP

Tracking number sent via email after dispatch.

DELIVERY TIME FRAMES

Vary by shipping methods and destinations.

ORDER FULFILMENT PROCESS

FROM OUR WAREHOUSE TO YOUR DOORSTEP

1
PLACE YOUR ORDER

PLACE YOUR ORDER

Browse our collection and add items to your cart with ease.

2
WE PROCESS IT

WE PROCESS IT

Your order is confirmed and prepared for fulfilment.

3
PICK AND PACK

PICK AND PACK

Our team carefully picks and packs your items with care.

4
DISPATCH AND TRACKING

DISPATCH AND TRACKING

Your order is shipped and you receive tracking information.

5
DELIVERY

DELIVERY

Your order arrives safely at your doorstep.

MOST ASKED QUESTIONS

SHIPPING & DELIVERY FAQ'S

We ship to most countries worldwide. If your country isn't available at checkout, contact our team and we'll see if delivery can be arranged.

Once your order leaves our warehouse, you'll receive a shipping confirmation email along with tracking details so you can follow your shipment throughout transit.

Import duties, customs fees, and local taxes vary by country and are not included unless otherwise stated. Any applicable charges are the responsibility of the buyer.

If your order has not yet been dispatched, we may be able to update your shipping details. Please contact us within 24 hours of placing your order. Once dispatched, shipping details can no longer be changed.

Delivery estimates are provided in good faith, but delays can occasionally occur due to customs processing, weather conditions, public holidays, or courier disruptions. If your order appears significantly delayed, contact our team and we'll be happy to assist.

If a shipment is returned due to an incorrect address, failed delivery attempts, or refusal of delivery, additional shipping charges may apply before the parcel can be resent.

Absolutely. We regularly work with resellers purchasing multiple bundles and larger inventory quantities. If you're looking to source at scale, contact our team before ordering and we'll help you find the best available options for your business.

STILL NEED HELP WITH DELIVERY?

If your question isn't covered above, get in touch and we'll point you in the right direction.

ASK HERE